1 Year Warranty
Convenient, Professional Service
TUV Safety Certified
Certified in accordance with UL2849/UL2271
For parts, accessories, and custom orders not listed in our store. Please ensure you have confirmed the item and price with our customer service before placing your order. Specify all details in the notes at checkout.
We generally ship your ebike by FEDEX, from City of Industry and Rancho Cucamonga in California.
Currently, we only provide FREE shipping to the lower 48 states in the US(except Hawaii, Alaska, and Puerto Rico). And we DO NOT ship to PO BOXES or APO.
(If you want to ship to other countries, you can contact customer service.)
It normally takes 2-8 working days, depending on your location. Please note that this is not guaranteed and delivery time may be extended due to covid-19. A shipping confirmation email will be sent to your email once the order has shipped.
U.S. orders will be dispatched from U.S. warehouses, and the carrier is FedEx, and it will take about 2 to 8 working days.
All countries except the United States are shipped from Chinese factories and shipped by ship, and the shipping time is about 60 days.
We are unable to provide any additional shipping information or documentation for any third party shipping. Any delivery dates provided by EUY are estimates